Common issues

Will you be producing versions of the apps for Android?

We have just released Bloom: 10 Worlds, our first Android compatible app. Follow us for future app developments.

Why is Bloom: 10 Worlds incompatible with the Google Pixel range?

Late in testing, we discovered an audio glitch peculiar to the Google Pixel range and have taken the precaution of making it unavailable on the Google Pixel. If we're able to work around that with a future release, we'll make it available.

Can I make Bloom: 10 Worlds play in the background?

Background play has been introduced on iOS only from Version 1.1.

Why does the youtube video of Scape have more buttons and elements?

First of all, well spotted! Don't worry, you've got the same version that's in the video. Scape reveals its elements, moods and other features very gradually. The more you use it, the more you'll see. We've done that for a good reason - it's rather overwhelming to get all the sounds at once, and we found it's a more enjoyable experience this way. It takes time to get to know a sound, and where to place it.

What's the difference between Bloom and Trope?

Bloom is played by tapping on the screen and triggering individual bell-like notes. Trope is played by moving your finger around the screen, creating more sustained notes. The sound gets brighter going from left to right, and more 'pure' as you move up or down away from your original position.

What do Bloom and Trope's moods do?

Each mood is assosciated with a different colour scheme, key and mode.

The App crashes on startup

Try restarting the device. To turn it off, press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off. To turn the device back on, press and hold the Sleep/Wake button until the Apple logo appears.

Anything other issues

Email technical support: